Term and Conditions

Welcome to Wingboarding Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our high-performance water sports equipment. By accessing our site and making purchases, you agree to these terms in full.

1. Our Community

Wingboarding Shop serves passionate water sports enthusiasts who demand quality gear for kitesurfing, hydrofoiling, and wingboarding adventures. Our terms reflect our commitment to supporting your active lifestyle while protecting both parties.

2. Website Use

2.1 User Responsibilities

• Provide accurate account and purchase information
• Maintain confidentiality of your login credentials
• Use the site only for lawful purposes
• Not attempt to interfere with site operations

2.2 Intellectual Property

All content on wingboardingshop.com, including product designs, images, and text, is our property or properly licensed. You may not reproduce, modify, or distribute any content without express written permission.

3. Products & Services

3.1 Product Descriptions

We take care to accurately describe our:

• Hydrofoil systems and components
• Kitesurfing equipment
• Control bars and safety systems
• Specialty workshop items

Colors may vary slightly due to monitor settings. Technical specifications are provided for informed purchasing decisions.

3.2 Custom Build Services

Items from our Build A Bar Workshop are made-to-order and cannot be returned unless defective. You’ll receive production timelines during checkout.

4. Ordering & Payment

4.1 Order Process

• Orders constitute an offer to purchase
• We confirm receipt with an order acknowledgment email
• Order acceptance occurs when we ship your items

4.2 Payment Terms

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is collected at checkout. For security, we never store full payment details on our servers.

4.3 Pricing

All prices are in USD. While we check accuracy regularly, if we discover an error, we’ll contact you before processing to confirm or cancel the order.

5. Shipping & Delivery

5.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

5.2 Shipping Options

Method	Cost	Carrier	Delivery Time
Standard	$12.95	DHL/FedEx	10-15 business days
Free Shipping	Free (orders >$50)	EMS	15-25 business days

5.3 Delivery Areas

We ship globally except to certain Asian countries and remote regions. Contact us at [email protected] if unsure about your location.

6. Returns & Refunds

6.1 Return Policy

• 15-day return window from delivery date
• Items must be unused with original packaging/tags
• Non-returnable items include:
  • Worn harnesses/accessories
  • Opened hardware
  • Custom-built items
  • Used control bars

6.2 Return Process

1. Email [email protected] with order details
2. Receive return authorization within 48 hours
3. Ship items with completed return form

Note: International customers outside the US are responsible for return shipping costs unless the return results from our error.

6.3 Refunds

• Processed within 3-5 business days after return receipt
• Issued to original payment method
• Shipping costs non-refundable except for our errors

7. Liability & Safety

7.1 Product Use

Water sports involve inherent risks. By purchasing our equipment, you acknowledge:

• Proper training is essential before use
• Equipment should be inspected before each use
• Manufacturer safety guidelines must be followed

7.2 Limitation of Liability

Wingboarding Shop isn’t liable for:

• Incorrect product use
• Weather-related equipment failures
• Consequential damages from product use
• Acts outside our reasonable control

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy

Your privacy matters. See our separate Privacy Policy for details on data collection and use.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Contact Us

For questions about these Terms:

Wingboarding Shop
3873 Cerullo Road
Louisville, US 40202
Email: [email protected]
Phone: +1 (502) XXX-XXXX